Zoundio Privacy Policy

Effective Date: 1 January 2024 · Last updated: 19 October 2026

Zoundio AB / Zoundio Oy (“Zoundio,” “we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our application (the “App”), website gibson.app or zoundio.com (the “Website”), and related services (collectively, the “Services”). It also explains your rights and how to exercise them.

This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). If you have any questions, please contact us at hello@zoundio.com.

1. Data Controller

Zoundio AB / Zoundio Oy, with registered offices at Götgatan 34, 118 26 Stockholm, Sweden, is the data controller responsible for processing your personal data as described in this Privacy Policy.

2. What Personal Data We Collect and Why

We do not collect personal data when you only download the App.

To use the App, you need to create an account. During registration or while using the App, we may collect:

• Name, email address, and username
• Profile information, including preferences, musical experience, and skill level
• Password for securing your account
• Payment details for subscription purchases (processed via secure third-party payment providers)
• App usage data, such as lessons completed, progress, and achievements
• Microphone access during lessons (temporarily, for real-time feedback, without storing or sharing recordings)
• Technical data, such as IP address, device type, and operating system
• Mobile phone number, if you choose to sign up for SMS messages from us

3. Legal Basis for Processing

We process your personal data based on contractual obligations, legitimate interests, user consent, and legal compliance.

4. How We Use Your Data

We use your data to provide and manage your account, monitor progress, process transactions, improve the App, and deliver personalized experiences.

5. Data Sharing

We do not sell your personal data. We may share data with service providers for hosting, analytics, payment processing, and customer support.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers that help us deliver messages, such as our SMS delivery provider.

6. SMS Messaging

If you opt in to receive text messages from Gibson App, we use your mobile phone number to send you promotional offers and updates about your subscription. Consent to receive marketing text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. After you opt out, we will keep a record of your phone number solely to make sure we do not message you again. See the SMS Messaging section of our Terms of Use for details.

7. Data Retention

Account data is retained while active and for up to five years after inactivity. Location data is deleted when the App is closed.

8. Your Rights

You have the right to access, correct, delete, or restrict your personal data. To exercise these rights, contact us at hello@zoundio.com.

9. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at: